Last Updated: November 7, 2026
Elegant Jewelry Store (“Elegant Jewelry Store,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
Elegant Jewelry Store is operated by PopichCo Ventures Inc., a Canadian company based in Calgary, Alberta.
This Privacy Policy explains how we collect, use, disclose, protect, retain, and manage personal information when you visit our website, register a customer account, purchase jewelry, make payments, request order assistance, or otherwise interact with our services.
Our online store currently sells and ships products to customers in Canada.
We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA), where applicable.
Please read this Privacy Policy together with our Terms of Service, Shipping Policy, and Refund & Returns Policy.
1. Who We Are and Contact Information
Elegant Jewelry Store is operated by:
PopichCo Ventures Inc.
Doing business as: Elegant Jewelry Store
219 90 Ave SE
Calgary, Alberta, T2J 0A3
Canada
Website: https://elegantjewelrystore.com
Email: contact@elegantjewelrystore.com
For questions concerning personal information, privacy requests, or this Privacy Policy, please contact us using the email address above.
Privacy inquiries will be directed to the person responsible for handling privacy matters on behalf of PopichCo Ventures Inc.
You may also contact us through our Contact Us page.
2. Information We Collect
We collect personal information reasonably necessary to operate our online store, provide customer services, process purchases, fulfill orders, and maintain website security.
Depending on how you interact with our website, this may include the following categories.
Customer Identity and Contact Information
- First and last name.
- Email address.
- Billing and shipping addresses.
- Telephone number, when provided.
- Customer account information.
Account and Authentication Information
- Customer account identifiers.
- Login credentials processed through WordPress authentication mechanisms.
- Account registration and email verification status.
- Password-reset information.
- Security and authentication records generated by our systems.
We do not require customers to disclose their account passwords to our support team.
Order and Transaction Information
- Products purchased.
- Order numbers and dates.
- Product quantities and prices.
- Applicable taxes and shipping charges.
- Payment method and transaction status.
- Billing and delivery information.
- Refund and return records.
- Shipping and tracking information.
Customer Communications
When you contact us, we may collect:
- Your name and contact details.
- Messages and support requests.
- Order-related correspondence.
- Photographs or documents voluntarily supplied to support a return, refund, or delivery investigation.
Technical and Security Information
Our website and service providers may process technical information necessary for website functionality and security, such as:
- IP addresses.
- Browser and device information.
- Session identifiers.
- Login and security events.
- Cookies and similar technical identifiers.
- Information generated during fraud-prevention or automated verification checks.
The exact technical information collected depends on the technologies involved and their configuration.
3. How We Use Personal Information
We use personal information for business and customer-service purposes, including:
- Creating and managing customer accounts.
- Verifying customer email addresses.
- Authenticating users and protecting account access.
- Processing purchases and confirming payments.
- Preparing, fulfilling, shipping, and tracking orders.
- Communicating order confirmations, shipping notices, and service updates.
- Handling customer inquiries, cancellations, returns, refunds, and disputes.
- Preventing fraud, unauthorized transactions, and website abuse.
- Maintaining website functionality, reliability, and security.
- Meeting applicable accounting, tax, recordkeeping, and legal obligations.
- Producing internal WooCommerce store reports and evaluating business operations.
- Improving our products, services, and customer experience using information collected and processed lawfully.
We do not use personal information for unrelated purposes without an appropriate legal basis or consent where required.
4. Consent and Legal Requirements
We collect, use, and disclose personal information with consent where required by applicable Canadian privacy legislation.
Depending on the circumstances and applicable law, consent may be express or implied.
For example, providing a shipping address during checkout generally indicates that the information may be used to arrange delivery of purchased products.
Some personal information may also be processed without consent where Canadian law permits or requires it, including certain fraud-prevention, legal compliance, or investigation activities.
You may withdraw consent for certain uses of personal information, subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide services that depend on the relevant information.
We will explain material consequences of withdrawal where appropriate.
5. Customer Accounts and Email Verification
Elegant Jewelry Store uses WooCommerce customer accounts.
Customers are required to register and sign in before completing checkout. Guest checkout is currently disabled.
Customer registration is available through the My Account page.
To help protect customers and prevent unauthorized registrations, we use email verification and website security controls.
Email Verification
New customers must verify their email address using an activation link sent to their registered email address.
Verification information may be processed to confirm account ownership, activate accounts, prevent fraudulent registrations, and assist with account-related support.
hCaptcha and Security Verification
Our website uses hCaptcha on supported account forms to help distinguish legitimate user activity from automated or abusive activity.
When hCaptcha is displayed or executed, information may be processed by the hCaptcha service in accordance with its applicable privacy practices.
The information processed may depend on the service configuration and the customer’s interaction with the verification mechanism.
For additional information, customers may review the hCaptcha Privacy Policy.
Account Security
Customers are responsible for maintaining the confidentiality of their account credentials.
If you suspect unauthorized access to your account, please contact us promptly.
We may process relevant account and security information to investigate suspected unauthorized activity and protect our services.
6. Payments and Cryptocurrency Transactions
Elegant Jewelry Store uses third-party payment providers to process purchases.
Available payment methods are displayed during checkout.
Square Card Payments
We use Square to process supported credit card payments and other payment methods available through its integration.
Square may process payment credentials, transaction information, billing details, fraud-prevention information, and other information required to provide its payment services.
Our WooCommerce store may retain order details, transaction references, payment status, customer identifiers, and related records necessary for order administration and customer support.
We do not intentionally store complete payment card numbers or card security codes in our WordPress database.
Square’s handling of payment information is governed by its applicable privacy disclosures.
For more information, review the Square Privacy Notice.
DePay Cryptocurrency Payments
Elegant Jewelry Store also supports cryptocurrency payments through DePay.
When customers choose a supported cryptocurrency payment method, transaction-related information may include:
- Public blockchain wallet addresses.
- Cryptocurrency and blockchain network identifiers.
- Payment amounts.
- Transaction hashes.
- Transaction confirmation status.
- Information necessary to associate a payment with a WooCommerce order.
Depending on the payment process, some information may be processed through DePay and blockchain networks.
Public Blockchain Information
Blockchain transactions may be permanently recorded on publicly accessible decentralized networks.
Public wallet addresses, transaction hashes, amounts, and related transaction details may be visible to third parties.
Elegant Jewelry Store does not control the operation, retention, or public accessibility of independent blockchain networks.
Information recorded on a blockchain may not be capable of deletion or modification.
Manual Cryptocurrency Refunds
When a cryptocurrency purchase qualifies for a refund, Elegant Jewelry Store will normally arrange a manual USDT refund in accordance with our Terms of Service and Refund & Returns Policy.
To process an eligible refund, we may request confirmation of the customer’s receiving wallet address, supported blockchain network, and other information reasonably necessary to verify the transaction and prevent fraud.
We may retain the refund transaction reference, blockchain transaction hash, refund amount, date, and relevant correspondence for accounting, customer service, fraud prevention, and legal compliance.
Customers should never provide private wallet keys or recovery phrases to Elegant Jewelry Store.
We do not require customers to disclose private keys or wallet recovery phrases to process refunds.
For further information, review our Terms of Service and Refund & Returns Policy.
7. International Suppliers and Order Fulfillment
Elegant Jewelry Store currently sells and ships products to customers in Canada.
Some products are fulfilled through suppliers and fulfillment partners located outside Canada, including China.
Order fulfillment may involve third-party supplier platforms, fulfillment facilities, shipping carriers, and logistics providers.
To prepare, ship, deliver, and track orders, we may share relevant customer and order information with these providers.
Depending on the order and provider, this information may include:
- Customer name.
- Delivery address.
- Telephone number where needed for delivery.
- Product details and quantities.
- Order references.
- Shipping and tracking information.
We aim to limit disclosures to information reasonably necessary for the applicable fulfillment activity.
The precise information shared and the methods used to transfer it may vary according to the supplier and fulfillment arrangement.
We do not represent that every order is fulfilled through a particular supplier or software integration.
Personal information processed outside Canada may be subject to the laws of the country where it is processed, including lawful access requests by foreign authorities.
We remain responsible for handling personal information in accordance with applicable Canadian privacy obligations when using service providers.
For information about international fulfillment and delivery estimates, review our Shipping Policy.
8. Service Providers and Cross-Border Processing
We may use third-party service providers to operate and support our business.
Depending on the services used, these providers may assist with:
- Payment processing.
- Cryptocurrency payment transactions.
- Website hosting and technical infrastructure.
- Email delivery.
- Customer account verification.
- Fraud prevention and CAPTCHA verification.
- Order fulfillment and shipment tracking.
- Customer communications.
- Website backups and security.
- Website performance and caching.
We seek to limit access to personal information to what is reasonably necessary for the relevant services.
Where required by applicable law, we use appropriate contractual, organizational, or technical measures to address privacy and security risks associated with service providers.
Some providers may process information outside Canada.
We cannot guarantee that foreign laws provide protections identical to those available under Canadian privacy legislation.
9. Cookies, Analytics, and Tracking Technologies
Our website uses cookies and similar technologies to support shopping functionality, customer accounts, security, and website performance.
Essential Website Cookies
WooCommerce and related website technologies may use cookies or session identifiers to:
- Maintain shopping-cart contents.
- Support checkout functionality.
- Recognize customer sessions.
- Maintain authenticated account sessions.
- Remember selected website preferences.
- Support security and fraud prevention.
Certain essential cookies may be necessary for the website to function properly.
Security and Performance Technologies
Our website uses security and performance services, including hCaptcha and LiteSpeed Cache.
These services may use cookies or related technical identifiers depending on their configuration.
WooCommerce Internal Analytics
Our store uses WooCommerce’s internal analytics functionality for business reporting.
This functionality may process information associated with store orders, sales, products, customers, and transaction activity to generate administrative reports.
WooCommerce internal analytics should not be confused with Google Analytics or external advertising tracking.
The presence of internal store reporting does not, by itself, mean that an external analytics platform or advertising pixel is active.
Optional Analytics and Advertising Technologies
If we introduce or use optional third-party analytics, advertising, or marketing technologies, we will handle the related information in accordance with applicable privacy and consent requirements.
Where legally required, we will provide appropriate notice and obtain consent before using non-essential tracking technologies.
We do not represent that Google Analytics, Meta Pixel, or another specific advertising platform is currently active unless its use has been confirmed.
Managing Cookies
Customers may manage or restrict cookies through their browser settings.
Disabling certain cookies may interfere with shopping-cart functionality, account authentication, checkout, or other essential website features.
Where applicable law requires additional consent for non-essential tracking, we will seek that consent through an appropriate mechanism.
10. Marketing Communications
We may send transactional or service-related communications, including:
- Account verification emails.
- Order confirmations.
- Payment-related notifications.
- Shipping and tracking updates.
- Customer support messages.
- Return and refund communications.
- Important account or service notices.
These communications are related to the services requested by the customer.
If we offer promotional email communications, we will obtain consent where required by Canada’s Anti-Spam Legislation (CASL) and other applicable laws.
Customers will be provided with an appropriate method to unsubscribe from promotional electronic communications.
Unsubscribing from marketing messages does not prevent necessary transactional or account-related communications.
We do not assume that customers have agreed to receive marketing simply because they created an account or placed an order.
11. Data Retention and Account Deletion
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, accounting, tax, contractual, security, and dispute-resolution requirements.
Different categories of information may have different retention periods.
Customer Account Information
Account information may be retained while an account remains active and for a reasonable period afterward where necessary to address legitimate business or legal obligations.
Order and Payment Records
Order, payment, refund, and accounting records may need to be retained after an account is closed to comply with applicable legal and financial recordkeeping requirements.
Our current WooCommerce configuration does not automatically remove personal information from order records when an account erasure request is processed.
Requests concerning order-related personal information are therefore reviewed separately, taking into account applicable privacy rights and lawful recordkeeping obligations.
Security and Verification Information
Security logs, verification records, and fraud-prevention information may be retained for periods appropriate to their purposes, applicable legal requirements, and the relevant system configuration.
Backups
Personal information may remain in backup copies for a limited period according to the applicable backup retention process.
Backup data may not be immediately removable on an individual-record basis.
Account Deletion Requests
Customers may request deletion of their account or certain personal information by contacting us.
We will review requests under applicable law and explain where information must be retained or where deletion is not technically or legally possible.
Deletion of a customer account does not necessarily require deletion of records that must be retained for legal, tax, accounting, fraud-prevention, or other permitted purposes.
Public blockchain records are outside our direct control and may remain accessible indefinitely.
12. Security and Data Breaches
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
Our website uses account authentication, email verification, automated security checks, and other website security measures.
Access to customer information should be limited to authorized persons and service providers with a legitimate business need.
Despite these measures, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
If a privacy or security incident occurs, we will assess the circumstances and take appropriate action in accordance with applicable legal obligations.
Where required, this may include notifying affected individuals, relevant regulators, or other authorities.
Customers who believe their account or personal information has been compromised should contact us promptly.
13. Canadian Privacy Rights and Requests
Depending on the circumstances and applicable Canadian privacy legislation, customers may have rights to:
- Request access to personal information held about them.
- Request correction of inaccurate or incomplete information.
- Ask how their personal information has been used or disclosed.
- Withdraw consent where permitted by law.
- Request deletion or limitation of certain information, subject to applicable requirements.
- Raise concerns about how their personal information is handled.
Submitting a Privacy Request
Send your request to:
contact@elegantjewelrystore.com
Please include sufficient information to identify the relevant customer account or transaction.
We may request reasonable identity verification before disclosing or changing personal information.
We will respond within the period required by applicable law, subject to lawful extensions and exceptions.
Privacy Complaints
If you have concerns about our handling of personal information, please contact us so that we can investigate.
Depending on the applicable legislation, you may also have the right to contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.
Nothing in this Privacy Policy limits privacy rights or remedies provided by applicable Canadian law.
14. Children’s Privacy
Elegant Jewelry Store is intended for adult customers and individuals legally permitted to enter into purchase agreements.
We do not knowingly solicit personal information from children for independent purchasing accounts.
If we become aware that personal information has been collected from a child in circumstances that do not comply with applicable law, we will take appropriate steps to address the situation.
Parents or guardians who have concerns may contact us at contact@elegantjewelrystore.com.
15. Changes to This Privacy Policy and Contact Information
We may update this Privacy Policy to reflect changes in our business operations, technology, service providers, privacy practices, or applicable legal requirements.
When material changes are made, we will update the date shown at the beginning of this page and provide any additional notice or obtain consent where required by law.
We encourage customers to review this page periodically.
For privacy questions, access or correction requests, account deletion inquiries, or complaints, please contact:
Elegant Jewelry Store
Operated by PopichCo Ventures Inc.
219 90 Ave SE
Calgary, Alberta, T2J 0A3
Canada
Email: contact@elegantjewelrystore.com
Website: https://elegantjewelrystore.com
Contact: https://elegantjewelrystore.com/contact/
We are committed to addressing privacy inquiries responsibly and in accordance with applicable Canadian law.